bij365's Privacy Policy

Last Updated: January 2026 Introduction

1 Introduction and Scope

bij365 ("we", "our", "platform") operates a trusted online betting and casino service for users in Bangladesh. We place the highest importance on the privacy of your personal information and are committed to being fully transparent about how we protect it.

This privacy policy applies to the bij365 website bij365.cam. When you register on our platform, log in, or use any of our services, you are considered to have accepted the terms of this policy. Please read this policy carefully, as it describes your privacy rights and protections.

This privacy policy of bij365 applies only to the processing of information related to the operations of our platform. We are not responsible for the privacy policies of third-party websites or services.

Data Collection

2 What Information We Collect

bij365 collects various types of information to provide its services. This information is either provided directly by you or collected automatically while you use our services.

2.1 Information You Provide

When you create an account on our platform or use various services, the following information may be collected:

• Full name and date of birth (for age verification — for users aged 21+ only)
• Email address and mobile number
• Residential address
• National ID card or passport details (for identity verification)
• Payment information related to bKash, Nagad, Rocket, Upay, or bank transfer
• Your preferences and communication-related information

2.2 Automatically Collected Information

When you use bij365, our system automatically collects certain technical information:

• IP address and device type
• Browser version and operating system
• Date and time of platform access (as per BST)
• Pages visited and browsing behavior
• Referral URL and session data
• Information collected through cookies and similar tracking technologies

2.3 Transaction Information

A record of every deposit, withdrawal, and betting activity you make is stored in our system. This is essential for financial security and fraud prevention. The minimum deposit at bij365 is ৳100 and the minimum withdrawal is ৳500 — records of all these transactions are stored securely.

Use of Information

3 How We Use Your Information

bij365 uses the information it collects only for legitimate and necessary purposes. We never use your personal information unnecessarily.

3.1 Primary Purposes of Use

1. Account Management: To create, verify, and maintain your bij365 account.
2. Service Delivery: To provide betting, casino games, fishing games, and other services without interruption.
3. Payment Processing: To complete secure transactions via bKash, Nagad, Rocket, Upay, and bank transfer.
4. Customer Support: To provide 24/7 Bengali-language support for your questions and issues.
5. Age Verification: To ensure access is restricted to users aged 21 and above only.
6. Security and Fraud Prevention: To protect accounts and detect unauthorized activity.
7. Legal Compliance: To comply with applicable laws and regulations.
8. Platform Improvement: To enhance user experience and service quality.

3.2 Promotional Communications

With your consent, bij365 may send bonus offers, promotional news, and updates about new games. You may request to stop receiving these communications at any time. Stopping promotional communications will have no effect on the core functionality of the service.

Data Sharing

4 Who Your Information Is Shared With

bij365 shares your information with third parties only in limited and necessary circumstances. We never disclose your information unnecessarily.

4.1 Permitted Data Sharing

• Payment Processors: Payment information is shared with bKash, Nagad, Rocket, Upay, and banking partners as needed to complete transactions.
• Technology Service Providers: For managing server hosting, data storage, and cybersecurity services.
• Game Software Providers: Information necessary for game operations is shared with providers such as PG Soft, Pragmatic Play, JILI, and Spribe.
• Legal and Regulatory Authorities: Information is provided to competent authorities to meet legal obligations.
• Responsible Gambling Organizations: To support users at risk of addiction or harm.

4.2 Cases Where Information Is Not Shared

• For sale to advertisers or marketing agencies
• To any third party for promotional purposes without your consent
• To unrelated businesses

All third-party service providers operate under strict confidentiality agreements with bij365 and may use your information only for specified purposes.

Cookie Policy

5 Cookies and Tracking Technologies

bij365 uses cookies and similar technologies to improve your browsing experience and ensure the platform functions properly.

5.1 Types of Cookies

5.2 Cookie Controls

You can manage cookies at any time by changing your browser settings. However, disabling essential cookies may cause some bij365 services to not work properly. Most modern browsers have cookie management options under "Settings → Privacy".

Data Security

6 Data Protection Measures

bij365 has put in place the most up-to-date technical and administrative measures to protect your information. Our security infrastructure operates at the following levels:

6.1 Technical Protection

• SSL/TLS Encryption: All data transmissions are protected by high-grade SSL encryption.
• Firewall Protection: Our servers are protected by robust firewalls.
• Regular Security Audits: Regular security assessments are conducted to identify system vulnerabilities.
• Two-Factor Authentication: An additional verification method to prevent unauthorized access to accounts.
• Data Backup: Your information is regularly backed up on secure servers.

6.2 Administrative Protection

• Only authorized personnel can access personal information.
• All staff receive training on data protection.
• Data access is restricted and access logs are monitored.

6.3 Data Breach Management

In the event of a data breach, bij365 will act quickly and notify affected users in a timely manner where applicable. Our team is active 24/7 and resolves any security issues immediately.

Your Rights

7 Your Privacy Rights

Every user registered with bij365 has the following rights regarding their personal information:

To exercise any of the above rights, please contact us. We will process your request as quickly as possible. Some requests may not be fully fulfilled due to legal obligations, in which case we will explain the reason.

Data Retention

8 Data Retention Period

bij365 retains your information only for as long as necessary. The retention period depends on the following factors:

8.1 Retention Guidelines

• Account Information: For the full duration the account is active and also after closure as required by law.
• Transaction Records: For the period prescribed by financial regulatory rules.
• Technical Logs: Generally short-term — retained for a limited period for security purposes.
• Contact Records: For a reasonable period to ensure customer service quality.

8.2 Data Deletion

When the designated retention period ends or upon a valid request from the user, bij365 securely deletes or anonymizes your data. Data that must be retained under legal obligations is kept until those obligations are fulfilled.

Minor Protection

9 Protection of Minors' Data

We verify age at the time of registration. If we become aware that data of a person under the age of 21 exists in our system, we will immediately close that account and delete the associated data. If a parent or guardian suspects that their underage child has created an account on bij365, please contact us without delay.

Policy Changes

10 Changes to the Privacy Policy

bij365 may update this privacy policy as needed. If any significant changes are made, we will notify you in the following ways:

• Through a prominent notice on the platform
• By sending a message to your registered email address
• By updating the "Last Updated" date at the top of this page

Continued use of the platform after changes have been made will be considered as your acceptance of the new policy terms. We therefore encourage you to review this page regularly.

10.1 Previous Versions

If you need a previous version of this privacy policy, please contact our support team. We can provide a copy of a prior version upon a reasonable request.

Contact

11 Privacy Related Contact

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. bij365's support team is available around the clock, operating on Bangladesh Standard Time (BST, UTC+6).

Reaching out from your registered email address for privacy-related requests helps verify your identity more quickly. bij365 treats every request with care and strives to respond in a timely manner.