🛡️ Safe and Responsible Platform

bij365 Responsible Gaming
Your protection is our priority

bij365 believes entertainment is truly enjoyable only when it is experienced in a controlled and mindful way. All our tools and guidelines are ready to keep you safe.

21+

All betting and casino services at bij365 are available only for those aged 21 and above. We do not activate any account until your age has been verified. Keeping minors away from gambling is one of our primary responsibilities.

Our Protection Tools

Key Tools for Responsible Gaming

bij365 provides multiple user-friendly tools that help you monitor and control your own gaming habits.

Set Deposit Limits

At bij365, you can set a daily, weekly, or monthly deposit limit. Once set, the limit takes effect immediately and prevents you from spending beyond your budget. If a limit is increased, it takes effect after a 48-hour cooling-off period.

Time-Out and Breaks

Feeling tired from playing? Use bij365's time-out feature to temporarily suspend your account for anywhere from 1 day to 6 weeks. During this period, logging in or placing bets will not be possible.

Self-Exclusion

If you feel gaming is getting out of control, activate self-exclusion. This allows your account to remain permanently inactive for anywhere from 6 months to 5 years. Contact support to use this feature.

Set Loss Limits

bij365 gives you the option to set a specific loss limit. Once this limit is reached, the account automatically stops accepting bets for that day.

Minor Protection

Use a PIN or password lock to prevent minors from accessing bij365 on your device. We follow a strict age verification process and do not allow anyone under 21 to open an account.

24/7 Support

bij365's Bengali-speaking support team is always ready for any issue. Speak directly via live chat or contact us by email — we are committed to answering any question related to responsible gaming.

Awareness

What is Responsible Gaming and why does it matter?

Responsible gaming is not just about winning or losing — it is a way of enjoying entertainment with a healthy mindset. At bij365, we believe gambling should be a recreational activity, not a source of income.

Responsible gaming ensures that you decide in advance how much time and money you will spend, and that you stick to those limits. It keeps your family, financial situation, and mental health protected.

  • Bet only for entertainment, not for a living
  • Only bet money you can afford to lose
  • Set a time and budget in advance and stick to them
  • Do not chase losses by placing more bets
  • Do not play under the influence of alcohol or other substances
  • Take regular breaks and spend time on other hobbies and relationships

Core Principles of Healthy Gaming

bij365 follows the principles below and encourages you to follow them too:

  • Never gamble with borrowed money or loans
  • Do not isolate yourself from work, family, or friends to play
  • If losing makes you frustrated or panicked, take a break immediately
  • Do not use gaming as a way to relieve stress
  • Do not treat a winning streak as "guaranteed income" — outcomes are always uncertain
  • Regularly track your feelings and spending
Self-Assessment

How healthy are your gaming habits?

Answer the questions below honestly. If the answer to more than one is "yes", contact bij365 support or take a break.

Are you continuously increasing your bets to try to recover lost money?
Are you hiding your gambling from family or friends?
Are you spending money meant for household or personal needs on gambling?
Do you feel restless or irritable when you are not gambling?
Are you finding it hard to focus on work, studies, or family responsibilities?
Are you gambling with borrowed money or money taken from others?
Are you feeling mentally devastated after losing a bet?
Warning

Gambling addiction is a real mental health condition. It can lead to financial ruin, broken family relationships, and emotional suffering. If the problem feels serious, do not delay in seeking professional help.

Where can you find help?

Apart from bij365's support, you can talk to trusted family members or friends. Consulting a mental health professional or counselor is very effective.

  • Seek direct assistance via bij365 live chat
  • Activate self-exclusion from your account
  • Set a deposit or loss limit
  • Let a trusted family member know about the situation
  • Seek professional mental health services if needed
Step-by-Step Guide

How to use the protection tools

The responsible gaming tools at bij365 are easy to use. The steps to activate each feature are provided below.

Set a Deposit Limit

  • Log in to your bij365 account
  • Go to Account Settings > Responsible Gaming section
  • Select the "Deposit Limit" option
  • Enter the daily / weekly / monthly amount (minimum ৳100)
  • Confirm — the limit will take effect immediately

Activate Time-Out

  • Go to Account Settings > "Breaks and Time-Out" section
  • Choose the break duration: 1 day, 3 days, 1 week, or 6 weeks
  • Agree to the confirmation message
  • Once time-out is active, login will be disabled automatically
  • Cancellation is not possible before the period ends

Request Self-Exclusion

  • Contact bij365 support via live chat or email
  • Specify the self-exclusion period (6 months to 5 years)
  • Complete identity verification
  • The account will be fully deactivated for the specified period
  • All promotional communications will also be paused during this time

Set a Loss Limit

  • Go to Account Settings > "Loss Limit" option
  • Set the maximum daily or weekly loss amount
  • Once the limit is reached, the system will automatically stop accepting bets
  • The limit resets automatically the next day or the following week
Support

Contact us

Responsible Gaming Support

bij365's support team is fully capable of communicating in Bengali and is ready to provide all kinds of assistance related to responsible gaming. Your identity will be kept completely confidential.

24/7 Live Chat Support
Click the live chat icon from any page on the site. Our Bengali-speaking representative will respond immediately.
Email Support
[email protected] — send a message with the subject "Responsible Gaming".
Support Hours
Available around the clock according to Bangladesh Standard Time (BST, UTC+6).
Frequently Asked Questions

Frequently Asked Questions about Responsible Gaming

At bij365, you can set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. Limits can be reduced immediately, but increasing a limit requires a 48-hour cooling-off period.

Once self-exclusion is active, your account cannot be reactivated before the specified period ends. To reactivate after the period ends, you must contact support and complete a mandatory reflection period. This is intentionally designed to prevent impulsive decisions to return.

No. You must be at least 21 years old to open an account at bij365. Age verification is mandatory during registration. If evidence of use by a minor is found on any account, it will be closed immediately and any deposited funds will be returned.

If you feel you have developed a gambling addiction, contact bij365 immediately via live chat or email ([email protected]). Our team is ready to confidentially activate self-exclusion, fully suspend deposits, and provide guidance toward professional support.

Time-out is a temporary break — typically from 1 day up to 6 weeks. The account reactivates automatically when the period ends. Self-exclusion is a long-term solution — from 6 months up to 5 years — where returning before the period ends is not possible. For serious problems, self-exclusion is the right choice.

The minimum deposit at bij365 is ৳100 (for all methods) and the minimum withdrawal is ৳500. Transactions can be made via bKash, Nagad, Rocket, Upay, and bank transfer. Withdrawals are generally processed within 10–45 minutes.

Play responsibly, enjoy the fun

Enjoy your favourite games in a safe environment at bij365. Our support is always here for you whenever you need it.